ReechUs Wellbeing
Privacy Policy

Introduction:

ReechUs Wellbeing, including its 'ReechUs' and 'ReechUs Trainer' platforms (collectively referred to here as “ReechUs”), is dedicated to safeguarding the privacy and security of personal information belonging to both companies and their employees, as well as individual users who seek to connect with health providers through our services. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Scope and Consent

By accessing, registering, or using the ReechUs platforms, you acknowledge your understanding of and consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our platforms. This Privacy Policy applies to all users of our platforms and is part of our Terms of Use.

Information We Collect

We collect various types of personal and sensitive information in order to provide and improve our services, including but not limited to:

Identity and Contact Data: Names, email addresses, phone numbers, physical addresses, and other contact details.

Health and Wellness Data: Information related to your physical or mental health, dietary preferences, fitness levels, and goals, which you voluntarily provide to personalise your experience with health providers.

Financial Data: Payment details and transaction history for services availed through our platforms.

Technical and Usage Data: Information about how you interact with our platforms, including IP addresses, browser types, and navigation paths.

Professional Data: For health providers, details about qualifications, certifications, and experience.

How We Collect Your Data

Directly from You: When you sign up, interact with our services, or communicate with us.Automated Technologies: Through cookies and other tracking technologies that collect data about your usage and preferences.Third Parties: From partner organisations, health providers, and other third-party sources.

Use of Your Information

Your personal data is used to:Facilitate connections with health providers.Personalise your experience and provide tailored recommendations.Process payments and manage transactions.Comply with legal requirements and protect the rights and safety of our users and third parties.Communicate with you about your account, our services, and updates.

Sharing and Disclosure

We may share your information with:Health providers for the purpose of delivering services.Third-party service providers who support our operations (such as payment processors, software providers).Legal and regulatory authorities, when required by law or in response to legal processes.

International Transfers

Your information may be transferred to, stored, and processed in countries outside of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Security and Retention

We implement robust security measures to protect against unauthorised access or misuse of your personal data. We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have rights under data protection laws regarding the access, correction, deletion, and portability of your personal data, as well as the right to withdraw consent and object to certain processing activities.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of significant changes through our platforms.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact our office at:

Email: info@reechus.com

‍We encourage you to contact us directly with any questions or concerns about your data privacy.

Complaints

You have the right to lodge a complaint with a supervisory authority in your country if you believe our processing of your personal data infringes data protection laws.

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